Warranty

• LiftEasy gas springs/struts/stays displaying a printed LiftEasy Trade Mark coloured white will be free from defects in materials and workmanship under normal use and service for a period of three years from the date of original purchase, or for 50,000 cycles, whichever occurs first,


• LiftEasy damper gas springs/struts/stays will be free from defects in materials and workmanship under normal use and service for a period of one year from the date of original purchase,


• LiftEasy traction gas springs/struts/stays will be free from defects in materials and workmanship under normal use and service for a period of one year from the date of original purchase,


• LiftEasy stainless steel gas springs/struts/stays will be free from defects in materials and workmanship under normal use and service for a period of one year from the date of original purchase, or for 20,000 cycles, whichever occurs first,


• LiftEasy locking gas springs/struts/stays will be free from defects in materials and workmanship under normal use and service for a period of one year from the date of original purchase,


• LiftEasy custom gas springs/struts/stays will be free from defects in materials and workmanship under normal use and service for a period of one year from the date of original purchase,


• LiftEasy mounting accessories and related hardware products will be free from defects in materials and workmanship under normal use and service for a period of two years from the date of original purchase,


• LiftEasy in-line linear actuators will be free from defects in materials and workmanship under normal use and service for a period of twelve months from the date of original purchase,

This limited warranty is not applicable if the product has been damaged by accident, intention, improper installation, unreasonable or improper use, lack of proper maintenance, unauthorized gassing, unauthorized repairs or modifications, normal wear and tear, or other causes not arising from defects in materials or workmanship and if production identification is not intact.

AGS’ obligation under this warranty is limited to repair of the product at AGS’ premises or replacement of the products at AGS’ option without expense to the original purchaser. Any expenses involved in the removal, reinstallation or transportation of the product are not covered by this warranty. The product must be returned to AGS’ premises at, Unit 3 / 21-23 Cumberland Drive, Seaford, 3198, Victoria, Australia, postage pre-paid, and insured with proof of original purchase including purchase date. If AGS is unable to replace the product and repair is not commercially practical, AGS may at its discretion refund the purchase price, less an amount for depreciation. Products that are replaced or for which a refund is issued become the property of AGS.

This warranty is AGS’ only expressed warranty of these products, no implied warranty including, without limitation, the implied warranties of merchantability and fitness for a particular purpose, shall be extended beyond the warranty period stated above for each product. AGS shall not be liable for any damages, for loss of use of this product, nor for any other incidental or consequential damages, costs, or expenses.

A claim for product damage or loss occurring in transit is the responsibility of the carrier. In the event of such a loss, the purchaser must advise the carrier within 14 days after delivery and secure the carrier’s notation of damage or shortage in the freight bill. AGS suggests the purchaser file a claim with the carrier immediately thereafter. AGS will give all reasonable assistance in tracing shortages and filing claims.

AGS will not accept any unauthorized non-defective returns, unless due to the fault of AGS. All non-defective product returns will be subject to a minimum 30% handling charge, or will be returned to the customer at their expense.

Credit will not be issued for goods returned without prior authorization. Return requests must be made to the address shown above and must include an itemized list of products to be returned, the reasons for return, and the date and number of the original invoice. Production identification must be intact.

Product weights and dimensions are subject to variation within reasonable tolerances. All items are subject to design improvement and change.